CEI (Basic) - Core Module

Overview
Employment Act
19 Topics | 2 Quizzes
1a) Who is covered and not covered?
1b) Activity: Who is covered?
Are they covered under the Employment Act?
1c) Definition on the types of employees
2) Difference between Contract of Service and Contract for Service
3a) Key Employment Terms (KETs)
3b) Items to be included in a pay slip
3c) Employers must maintain records
4a) Employment terms & standards stipulated under the Employment Act
4b) Definition of working hours
4c) Public holiday and entitlement pay
4d) Salary
4e) Calculating the pay rates
4f) Allowable Salary Deductions
4g) Leave Entitlements
4h) Activity: Maternity Leave Eligibility
4i) Leave Entitlements - continued
4j) Employment and Termination
5) Channels through which Employees can lodge claims
Summary
Employment Act (27 Questions)
Tripartite Guidelines on Fair and Progressive Employment Practices & Fair Consideration Framework (TGFEP)
12 Topics
Introduction
1) Fair employment practices
2) Value of progressive hiring
3a) Promoting a strong Singaporean core
3b) Fair Consideration Framework (FCF)'s Job Advertising Requirement
4a) Best practices to advertise for job opportunities in the media without discrimination
4b) Criterias
5) Actions required of Employment Agencies found to have posted discriminatory job advertisements
6a) Employment Agencies Licence Conditions on fair recruitment practices
6b) Overview of fair recruitment licensing requirements
7) Consequences Employment Agencies and Employer may face for non-adherence to TGFEP
Summary
CPF Act
9 Topics
Introduction
1) The CPF obligations of an Employer
2a) What determines amount of CPF payable?
2b) Activity: AW Ceiling
2c) Wages band
2d) Contributions paid in error
2e) Under / Non-payment of CPF Contributions
2f) Payments that attract CPF Contributions
Summary
Personal Data Protection Act (PDPA)
6 Topics
Introduction
1a) Definition of Personal Data
1b) Activity
1c) How PDPA works
2) 4 steps on handling client information securely
Summary
Prevention of Human Trafficking Act (PHTA)
7 Topics
1) Objectives of the PHTA
2) Definition of Trafficking-In Persons (TIP) and features of the PHTA
3) Offences and Penalties*
4) Protection Measures
5a) Actions that Employment Agencies can take to prevent human trafficking
5b) Activity - Short quiz
Summary
Work Injury Compensation Act (WICA)
11 Topics
Introduction
1) Who is covered under WICA?
2) What accidents does WICA cover?*
3) Employer's insurance liabilities and obligations
4) When and how to report an incident*
5) Types of compensation that an injured employee can claim under WICA (per accident) & limits
6) Compensation Limits under WICA
7a) Claims Process
7b) Resolve objections, if any
8) Key offences under the WICA
Summary
Employment Agencies Regulatory Framework (EARF)
16 Topics
Introduction
1) What constitutes Employment Agencies activities?
2a) Categories of Employment Agency Licences and the requirements attached to them
2b) Security Deposit Framework and Eligibility Critieria
2c) Activity: Types of EA licenses and requirements
3a) Key legislation and regulations under the EAA, EAR & EALCs related to operating an Employment Agency
3b) Fees chargeable to Workers
3c) Activity: Fees charged to workers
3d) Issuing receipts and fees refundable to Workers
3e) Engaging Unlicensed Agents and Employment Agencies
3f) Other Actions and Licence Conditions
4) Good Employment Agency Practices
5a) Actions that can be taken against Employment Agencies & its staff for non-compliance
5b) Employment Agencies (EA) Directory
6) Demerit Points System
Summary
Contract Law
6 Topics
1a) 3 elements that constitute legally enforceable contracts
1b) Terms of a Contract
2) 5 key factors that can make contracts voidable
3) 4 approaches by which contracts can be legally terminated
4) The 6 types of remedies for breach of contract
Summary
Resources and Tips
2 Topics
Things to note
Revision and Downloadable resources
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Overview

CEI (Basic) - Core Module Overview

Course Objective

The Certificate of Employment Intermediaries (CEI) aims to equip employment agency (EA) personnel with knowledge of employment laws and regulations to ensure that EA personnel understand their obligations under the law and are able to advise their clients of their rights and responsibilities. 

Who Needs to be Certified?

The CEI requirement applies to Employment Agencies with any of the following licences:

  • Comprehensive Licence (All)
  • Comprehensive Licence (Local)
  • Comprehensive Licence (non-Foreign Domestic Worker)

It is required for:

  • All Key Appointment Holders, regardless whether they perform Employment Agency work
  • All Employment Agency Personnel doing Employment Agency work
  • Other personnel who may be partners, owners or Managing Directors 

Types of Courses

There are two main types of CEI courses:

  1. CEI (KAH) for Key Appointment Holders (KAH) and other Personnel
  2. CEI (Basic) for other EA personnel performing EA work

Categorisation of modules

The CEI course is a modular system administered through four modules:

General
  • Employment Agencies Regulatory Framework
  • Employment Act
  • Work Injury Compensation Act
  • Contract Law
  • Tripartite Guidelines for Fair Employment Practices (TGFEP) & Fair Consideration Framework
  • Personal Data Protection Act
  • Prevention of Human Trafficking Act
  • Central Provident Fund Act
Foreign Workers (FW)
  • Employment Agencies Regulatory Framework
  • Employment of Foreign Manpower Act
  • Immigration Act
Foreign Domestic Workers (FDW)
  • Employment Agencies Regulatory Framework
  • Employment of Foreign Manpower Act
Key Appointment Holders (KAH)
  • Business Organisations
  • Competition Act
  • Employment Agencies Regulatory Framework

Assessment Requirements

Test format for CEI (Basic) without EFMA: 1 hour

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